scary tales of uber
Nov. 10th, 2015 06:25 pmI don't know if any of you are into alternative modes of transportation that have arisen in the last couple of years, but if you live in LA like me, they pretty much have transformed the landscape. ( It used to be if I wanted to use a cab )
( So yay for Uber and Lyft! )
( So yay for Uber and Lyft!? )
I wrote all that so I could get to this.
Here's a horror story of someone who, because she refuses to accept technology, got completely shafted. Here's a horror story that I don't quite know the moral lesson to.
My ex-housemate from Japan (remember her? I'll try to tag this post appropriately if you don't) is someone who eschews mobile technologies. She's very frugal so I think she doesn't have a smart phone so that she can save money. She also pretty much refuses to text people. It's been a source of irritation for others of our friends just because that is an easy way to communicate that's pretty ubiquitous. I haven't talked to her about it, but I'm pretty sure she doesn't have a texting plan.
So she went to a conference on the east coast a couple of weeks ago, and she had to get a ride back to the airport. Apparently the public transit system was on the fritz due to a storm. The taxi line was really long. An Uber guy pulled up alongside the taxi stand and she decided to take it.
However, because she doesn't have the app on her phone, she gave her credit card to the driver, who said he could input her card into his phone - it would charge her for the amount they drove.
What was supposed to be a $50 charge (long drive to the airport) turned into a $300 charge.
That's right - $300.
And because she gave her card to the driver, she didn't even get a receipt for the transaction (all of these apps email you receipts in-app). Her bank won't let her fight it, because she can't show a receipt. She's probably going to be out $300 because she didn't use the service in the way it was intended. And because she took a risk going with a driver who then bilked her out of money (oh, and the charge to her card is UberBlack - their limo service... so she may have gotten ripped off because that WAS the charge for the service, not the $50 the driver told her).
Crazypants huh? I think so too.
( So yay for Uber and Lyft! )
( So yay for Uber and Lyft!? )
I wrote all that so I could get to this.
Here's a horror story of someone who, because she refuses to accept technology, got completely shafted. Here's a horror story that I don't quite know the moral lesson to.
My ex-housemate from Japan (remember her? I'll try to tag this post appropriately if you don't) is someone who eschews mobile technologies. She's very frugal so I think she doesn't have a smart phone so that she can save money. She also pretty much refuses to text people. It's been a source of irritation for others of our friends just because that is an easy way to communicate that's pretty ubiquitous. I haven't talked to her about it, but I'm pretty sure she doesn't have a texting plan.
So she went to a conference on the east coast a couple of weeks ago, and she had to get a ride back to the airport. Apparently the public transit system was on the fritz due to a storm. The taxi line was really long. An Uber guy pulled up alongside the taxi stand and she decided to take it.
However, because she doesn't have the app on her phone, she gave her credit card to the driver, who said he could input her card into his phone - it would charge her for the amount they drove.
What was supposed to be a $50 charge (long drive to the airport) turned into a $300 charge.
That's right - $300.
And because she gave her card to the driver, she didn't even get a receipt for the transaction (all of these apps email you receipts in-app). Her bank won't let her fight it, because she can't show a receipt. She's probably going to be out $300 because she didn't use the service in the way it was intended. And because she took a risk going with a driver who then bilked her out of money (oh, and the charge to her card is UberBlack - their limo service... so she may have gotten ripped off because that WAS the charge for the service, not the $50 the driver told her).
Crazypants huh? I think so too.